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""" """
 
Top 10 Reasons to Outsource
1  More profitable use of valuable in-house IT talent
2  Reduced IT overhead
3  Reduced capital expense
4  Improved IT performance and reliability
5  A technology edge over competitors
6  Access to different skills and technology as needed
7  Accelerated development and time-to-market cycles
8  Reduced risk of unscheduled downtime
9  Smoother, less costly technology migration
10  Business contingency and continuity capabilities
 
""" """
 
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  •  
      SERVICES > IT Advantage > PROGRAM SUMMARY  
       
     
     
     
     
     
     
     
    PROGRAM
    SUMMARY
     
     

    PC Management

    Basic

    Professional

    Premium

     

    $15

    $45

    $55

    Customer Care

     

     

     

    Unlimited Phone Support

    Unlimited Remote Control Support

    Application Support

    After Hours Emergency Support

    Unlimited On-Site Support*

    Maintenance

     

     

     

    Online Asset Management

    Online Customer Portal

    Desktop Optimization

    Spyware / Adware Removal

    Executive Monthly Report

    Security

     

     

     

    Antivirus Software Management & Update

    Software Patch Management

    Server Management

    Basic

    Professional

    Premium

     

    $75

    $295

    $395

    Customer Care

     

     

     

    Unlimited Phone Support

    Unlimited Remote Control Support

    Service Availability Monitoring

    After Hours Emergency Support

    REMOTE

    Unlimited On-Site Support*

    Maintenance

    Microsoft Patch Management

    Event Log Monitoring

    Drive Space Monitoring

    Printer On-Site Maintenance

    Quarterly On-Site Maintenance

    Security

    User Account Administration

    File Sharing Permission Administration

    Security Administration

    Virus Definition & Prevention

    *Labour Only. Hardware and software costs are additional
    *Hourly On-Site Support rates are $112.50 (Basic) and $100.00 (Professional)
    *$100.00 per connection. Pricing shown is the monthtly cost to maintain one PC or Server